Our estimates are carried out to a very high standard offering diagnosis of visible defects, together with a written estimate and detailed photographs of any defects.

VAT is included in all estimates / invoices.

When comparing estimates, cheapest is not always best; cheaper prices could mean lower quality materials and cut corners. This could have a big effect on the final cost; trying to save a few pennies can result in spending pounds in the end.

Amastic always use the best quality materials and are of British Safety Standard.

We are willing to discuss any estimates you receive which are cheaper than ours to ensure a like for like comparison.

Complaints Policy

We always endeavour to provide the best service and products for our customers. In the unlikely event that you are not completely satisfied, please contact us so that we can rectify the problem ASAP. Please just call us on 0207 609 2833, or email info@amastic.co.uk.

Alternative Dispute Resolution

Where we cannot resolve any complaints using our own procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution.

In the unlikely event that you wish to refer the complaint to them, please call 0117981 2929 or via the Which? Trusted Traders Ombudsman website.